Art of Constructive Feedback and Criticism

Course Outline

Who Should Attend

Trainer's Profile

Testimonials

Take Aways

Module 1: Preparation and Planning

Gathering relevant information and devising an action plan.
Practicing effective communication tone for clarity and impact.
Importance of maintaining written records for accountability and reference.

Module 2: Choosing the Right Time and Place

Putting aside personal ego to facilitate productive discussions.
Emphasizing private criticism and public praise for effective feedback.
Creating a safe and conducive environment for open communication.

Module 3: Managing Feedback Sessions

Implementing the Feedback Sandwich technique for balanced communication.
Monitoring non-verbal cues and body language for understanding and engagement.
Developing active listening skills to foster mutual understanding and respect.

Module 4: Goal Setting for Success

Introduction to SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals for clarity and effectiveness.
Utilizing the Three Ps (Purpose, Process, Payoff) approach to goal setting for comprehensive planning.
Soliciting input from stakeholders and providing specific guidance to ensure goal alignment.

Module 5: Handling Anger and Negative Emotions

Choosing words carefully to de-escalate tense situations and maintain focus.
Staying on topic and avoiding personal attacks for constructive dialogue.
Demonstrating empathy and using non-confrontational language to diffuse tension.

Module 6: Post-Session Follow-Up

Conducting follow-up meetings to address any outstanding issues and reinforce agreements.
Providing ongoing support and necessary resources to facilitate goal achievement.
Shifting focus towards future progress and continuous improvement.

For those who want to effectively communicate with confidence to get their points across and be heard positively and respectfully:

executives
supervisors
managers
individuals

Dipti Panhalkar embarked on her journey two decades ago as a professor, transitioning to entrepreneurship after three years. She founded MindSpa, which has now evolved into MindSpa Global, catering to clients globally, including India, the UK, and Europe. Dipti Panhalkar has been a keynote speaker at the “Josh Talk” platform, inspiring youth with her story.
She has developed stress-management and emotional resilience programs for corporate organizations like JCB, ACG Pampal, and ThoughtWorks, focusing on mindfulness and inner happiness. Dipti has trained over 15,000 students in various B-schools and universities and has contributed to government organizations like “Yashada” as an advisory board panelist for IAS and MPSC officers’ mock interviews.Furthermore, Dipti Panhalkar has conducted numerous workshops, trained over 1000 individuals in happiness and mindfulness, and has been recognized with prestigious awards at the national and state levels. Her accolades include titles like “Mrs. Maharashtra Beauty Contest,” “Mrs. Pune,” “Best Smile,” and the recent “Swamini 2024” by the Swaminarayan Foundation. This information provides a comprehensive overview for the founder page of your website.

Chandra Bhushan Singh (client from Europe):

https://www.youtube.com/shorts/Fm8g06uqkAs

Anshul Sharma:

https://youtu.be/U2haNg9YVao?si=GbLS5G1kqVdSDSz6

Kamalakar Gune:

https://www.youtube.com/watch?v=jw4AaGTsjyc

Anu (IIT research scolar) speaks about overcoming Overthinking ,Self doubt & improved FOCUS:

https://www.youtube.com/watch?v=2Ty6hsZJUss

Reviews of corporate professional in Japan after completing our 1 month "Neuro Mind Gym program":

https://www.youtube.com/watch?v=ivjAuO1vHt8

Dr. Chetan Deore talks about Dipti Panhalkars "Mindfulness session" in renouned company JCB:

https://www.youtube.com/watch?v=Hn0imH2McBw

HR Manager Poorva (Greenlight software company)talks about Mind Gym workshop by Dipti Panhalkar:

https://www.youtube.com/watch?v=csxhyXE-01Y

Mr.Sandeep (Plant Manager):

https://youtube.com/watch?v=hvWN3asbPrk

How to Deliver Constructive Feedback Tactfully to Your Peers and Colleagues

Upon completion of the course, learners will be able to:

Understand when feedback should take place;
Learn how to prepare and plan to deliver constructive criticism;
Determine the appropriate atmosphere in which it should take place;
Identify the proper steps to be taken during the session;
Know how emotions and certain actions can negatively impact the effects of the session;
Recognize the importance of setting goals and the method used to set them;
Uncover the best techniques for following up with the employee after the session.