Module 1: Understanding Active Listening

• What affects Listening?
• Listening VS Hearing
• What are the 3 main types of listening skills
• Definition & benefits of Active Listening
• Common barriers to Active Listening
• Importance of Active Listening in personal and professional communication

Module 2: Techniques for Active Listening

• Paraphrasing and summarizing
• Non-verbal communication
• Identifying and addressing misunderstandings
•  Managing difficult conversations on the workplaces
• Recognizing and addressing biases
• Strategies for active listening in difficult conversations
• Technique of conflict management through active listening

Module 3: Attitude in Active Listening

•  Using concepts of Sympathy and Empathy
• Creating the Right Mindset
•  Being Genuine
•  Making Connections
• Recognizing one’s own emotions & content during Active Listening

Module 4: Overcoming Listening Barriers

• Identifying common listening barriers
• Strategies for overcoming listening barriers

• Anyone who wants to improve their communication skills
• Build stronger relationships, and become a better listener
• Professionals who work in customer service, sales, management, or any other role that requires frequent communication with others.

Chandra Bhushan Singh (client from Europe):

https://www.youtube.com/shorts/Fm8g06uqkAs

Anshul Sharma:

https://youtu.be/U2haNg9YVao?si=GbLS5G1kqVdSDSz6

Kamalakar Gune:

https://www.youtube.com/watch?v=jw4AaGTsjyc

Anu (IIT research scolar) speaks about overcoming Overthinking ,Self doubt & improved FOCUS:

https://www.youtube.com/watch?v=2Ty6hsZJUss

Reviews of corporate professional in Japan after completing our 1 month "Neuro Mind Gym program":

https://www.youtube.com/watch?v=ivjAuO1vHt8

Dr. Chetan Deore talks about Dipti Panhalkars "Mindfulness session" in renouned company JCB:

https://www.youtube.com/watch?v=Hn0imH2McBw

HR Manager Poorva (Greenlight software company)talks about Mind Gym workshop by Dipti Panhalkar:

https://www.youtube.com/watch?v=csxhyXE-01Y

Mr.Sandeep (Plant Manager):

https://youtube.com/watch?v=hvWN3asbPrk

Upon completion of this course, learners would be able to:

• Understand the definition and importance of active listening in personal and professional communication contexts.
• Identify common barriers to active listening and strategies for overcoming them.
• Learn and practice active listening techniques, such as paraphrasing, summarizing, reflecting feelings, asking open-ended questions, nonverbal communication, empathy, and understanding.
• Develop an awareness of different listening styles and learn how to recognize and adapt to them.
• Build rapport with others through active listening.
• Provide effective feedback through active listening.
• Practice mindful listening techniques to enhance focus and concentration.
• Learn strategies for active listening in difficult conversations and conflict resolution.
• Develop an action plan for applying active listening skills in daily communication.
• Evaluate the effectiveness of active listening skills and identify opportunities for further improvement.